Log Data

The MPLAB X IDE log file generates data based on the Java Logger class.

To set up a log file:

1. 1.Select Tools>Options (MPLAB X IDE>Preferences for macOS), Embedded button, Diagnostics tab.
2. 2.Select a logging level from the drop-down box.
   Note: The higher the logging level, the more data is collected, but the slower your application will run.
3. 3.Select a location (path) for the log file.

To log data:

1. 1.Set up the log file using logging level “Finest.”
2. 2.Take note of the log file name and location.
3. 3.Repeat the steps to cause the error or issue.
4. 4.Find the log file(s) and send to technical support along with other requested information.

The NetBeans log file generates information on the executing NetBeans Platform.

To log data:

1. 1.Open the log file the Output window by selecting View>IDE log.
2. 2.Right click in the window and select “Clear.”
3. 3.Repeat the steps to cause the error or issue.
4. 4.Right click in the window and select “Save As” to save the text to a file.
5. 5.Send the file to technical support with other requested information.

Although logs are useful, other information will be required and requested by technical support to help them resolve your issue. This information includes:

• The steps performed that correspond to the log file.
• Details about the project tools, such as which debug and language tools were used and which versions of these tools were selected.
• Other MPLAB X IDE project data as necessary.

When logging:

• Keep the log files as short and focused as possible. That is, instead of running code and logging for a long time till an error occurs, attempt to capture a more focused run just before the error.
• For hardware tools, a circular log is useful in determining USB communication issues.